Privacy Policy
Last updated: April 10, 2026
1. Data Controller
jetvisa.io ("JetVisa"), operated by Ilatech Technologies FZE, processes your personal data as a data controller within the scope of the Personal Data Protection Law No. 6698 (the "Law") and applicable international data protection regulations. This privacy policy applies to your use of our website at jetvisa.io (the "Website") and related services.
2. Personal Data We Process
We process the following categories of personal data in connection with your use of our services: - Identity data: name-surname, national ID number, foreign ID number, nationality, date of birth, member number - Contact data: mobile phone number, email address - Member transaction data: information related to membership transactions including requests, questions, and complaints - Transaction security data: device operating system and version, device information, device ID, session ID, hardware model, IP address, user electronic transaction records - Legal proceedings data: correspondence with judicial and administrative authorities, information related to case/enforcement files in disputes (where applicable)
3. Legal Bases for Processing
Your personal data is processed based on the following legal grounds under Article 5 of the Law: - Processing necessary for the performance of a contract (Article 5(2)(c)): For verifying member information, creating and managing membership accounts, and executing contractual rights and obligations. - Legitimate interests of the data controller (Article 5(2)(f)): For resolving inquiries, complaints, and feedback; improving member experience and platform functionality. - Processing explicitly stipulated by law (Article 5(2)(a)) and fulfilment of legal obligations (Article 5(2)(d)): For compliance with relevant legislation. - Establishment, exercise, or protection of a right (Article 5(2)(e)): For detecting irregular/illegal transactions and protecting our rights in legal proceedings.
4. Sharing of Personal Data
Your personal data is shared with third parties in compliance with the rules regarding the transfer of personal data under the Law and relevant legislation: - Suppliers: For receiving product and service support, including information and communication systems infrastructure (e.g., Stripe for payment processing, email service providers for notifications). - Authorised Institutions and Organisations: For fulfilling our legal obligations in cases where we are required to notify authorised institutions. - Cookie Providers: If you consent to non-essential cookies, your data may be transferred to domestic and international cookie providers as described in our Cookie Policy. When transferring your data, compliance with the rules set out in Articles 8 and 9 of the Law regarding the transfer of personal data is ensured.
5. Methods of Data Collection
Your personal data is collected through jetvisa.io using automatic and semi-automatic methods, including through cookies and similar technologies when you visit our website, through forms when you create an account or contact us, and through our mobile application if applicable.
6. Your Rights
Under Article 11 of the Law, you have the following rights: - The right to learn whether your personal data is being processed - The right to request information if your personal data has been processed - The right to learn the purpose of processing and whether it is used in accordance with its purpose - The right to know the third parties to whom your personal data is transferred domestically or abroad - The right to request correction if personal data is incomplete or inaccurately processed - The right to request deletion or destruction of personal data - The right to request notification of corrections, deletions, or destruction to third parties to whom personal data has been transferred - The right to object to any result that is against you arising from analysis of processed data exclusively through automatic systems - The right to claim compensation for damages arising from unlawful processing of personal data You can submit your requests through the Data Subject Application Form or by sending an email from your registered email address to support@jetvisa.io.
7. Contact
Ilatech Technologies FZE, Dubai, United Arab Emirates support@jetvisa.io You can also use other methods specified in the Communique on Procedures and Principles for Application to the Data Controller to submit your requests.