Support Centre

Find answers to common questions or get in touch with our team.

Getting Started

Visit jetvisa.io and click 'Try JetVisa'. You can sign up with your email address in just a few seconds. No credit card is required to create an account.

Pay monthly (Appointment Tracking, €35/mo) or annually (Annual Tracking, €350/yr — pay 10 months, get 12). Both plans track every supported country with instant alerts.

We support VFS Global, TLScontact, and other major visa application centres across 50+ cities worldwide. Check our pricing page for the full list of supported locations.

Notifications

Our system checks visa centre websites every few seconds. When a new slot appears, you receive a notification within seconds via email and/or push notification.

Yes. You can filter notifications by visa centre location, appointment type, and preferred dates. This ensures you only receive alerts that match your needs.

Yes. Download the JetVisa app on iOS or Android to receive instant push notifications. You'll also receive email notifications regardless.

Billing & Payments

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment processing.

We offer refunds on a case-by-case basis. If you're unsatisfied with our service, contact us at support@jetvisa.io within 7 days of purchase.

Still need help?

Our support team is here for you. Reach out and we'll get back to you within 24 hours.

Contact Us