Support Centre
Find answers to common questions or get in touch with our team.
Getting Started
Visit jetvisa.eu and click 'Try JetVisa'. You can sign up with your email address in just a few seconds. No credit card is required to create an account.
If you want to be alerted when slots open so you can book manually, choose Notifications (€35/mo). If you want our bot to automatically book the slot for you, choose AutoBooking (€100/mo).
We support VFS Global, TLScontact, and other major visa application centres across 50+ cities worldwide. Check our pricing page for the full list of supported locations.
Notifications
Our system checks visa centre websites every few seconds. When a new slot appears, you receive a notification within seconds via email and/or push notification.
Yes. You can filter notifications by visa centre location, appointment type, and preferred dates. This ensures you only receive alerts that match your needs.
Yes. Download the JetVisa app on iOS or Android to receive instant push notifications. You'll also receive email notifications regardless.
AutoBooking
Once you provide your preferences (visa centre, date range, number of applicants), our bot monitors for openings and books an available slot on your behalf the moment one appears.
You can set date and location preferences to ensure the bot only books slots that match your criteria. If a booking doesn't work for you, you can cancel it through the visa centre's website.
Yes. AutoBooking supports booking for multiple travellers at once. Simply add all travellers to your account and the bot will book a group slot when available.
Billing & Payments
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment processing.
By default, subscriptions are non-recurring and last for one month. You can enable auto-renewal in your account settings if you'd like continuous coverage.
We offer refunds on a case-by-case basis. If you're unsatisfied with our service, contact us at support@jetvisa.eu within 7 days of purchase.
Still need help?
Our support team is here for you. Reach out and we'll get back to you within 24 hours.
Contact Us